Ten Important Things to Know About Our Center
1. You and I (and
our staff) are partners in optimizing your health.
Your job is to report your symptoms,
medical history and everything you know about your
health as accurately as possible. My job is to be a
"medical detective." I can be a better detective the
more information that you provide. The more
observant you are about your symptoms, when they
occur, the intensity, other things going on in your
life at the time, etc., the more valuable your
information will be in finding out what is going on
and how best to treat you. My job is to also to
prescribe the best course of action, which often
includes nutritional supplements; your job is to
take them as prescribed, etc.
2. Patient (customer) service is our number one
priority.
The
slogan for the Sacramento Naturopathic Medical
Center (SNMC) is “Your Pathway to Healing.” The goal
of all of our staff, regardless of our specific
duties, is to be a true pathway to your healing; to
be a shelter from the storms of your life, where you
feel accepted and appreciated.
3. It is critically important that you send all
your previous lab reports from other medical offices
taken within the last year to our office.
We have our own optimal, narrow ranges on the blood
tests that are different than the standard reference
ranges. What may be "normal" to a conventional
doctor, may or may not be to a Naturopathic Doctor.
Naturopathic doctors routinely diagnose and treat
hypothyroidism, anemia, a parasitic infection, and
others more frequently than MDs because of our
tighter, optimal ranges.
4. Many natural medicines take time to make
changes.
Although we
are used to taking a "pill" and having symptoms
subside, it is important to go into an appointment
with an ND with a different mentality. Because we
are getting to the root of the cause and not just
masking symptoms, it takes time to correct this
imbalance. Be patient and take all of your
nutritionals, as prescribed, to see positive and
signficant changes!
5. We believe in making naturopathic medicine as
affordable as possible.
All nutritional supplements are discounted below the
manufacturer’s recommended retail price. No other
natural healthcare practitioner in the area does
that! All of the supplements we sell are high
quality, potent nutritional supplements that have
been researched and proven to treat specific
conditions.
6. We can ship your supplements.
For
your convenience and to save you driving time and
gas, we can ship nutritional supplements to you –
usually getting the supplements there the next day.
For orders over $100, we ship absolutely free! For
orders under $100, the cost of shipping is merely
the actual price of the shipping, normally under $5.
7. We offer extremely discounted blood tests.
Blood tests
through Quest Diagnostics are tremendously
discounted, about one-fifth the regular price. These
low prices are available to non-patients as well.
You can invite any friend/ family member to get
their lab work done as well! The Dr. Weatherby
Panel, a 50 item blood test, for example is only
$129.00 (including blood draw fee). The normal cost
of this same panel is over $600 at Quest!
8. We are available via e-mail.
If you
have a follow-up treatment related question, for
your convenience, Dr. Godby & Dietitian Meghan
encourage you to e-mail them. Occasionally, emails
may get inadvertently deleted. Your emails are
extremely important to Meghan, our office staff and
I. Over the last 5 years, I (as well as the staff)
have tried to answer emails within several hours,
almost always within 24 hours - sometimes a little
longer on the weekends. The point is: if you don't
get a response within 24 hours, do not hesitate to
re-send the email. We would rather receive an e-mail
twice, or even three times, than not receive/answer
your letter. Why? Because your question is important
to us!
9. We want you to take charge of your health.
You will
always get a copy of all the lab tests you do
through our Center. If for any reason you don't get
a copy, just ask and we will mail/email/fax it to
you.
10. We appreciate your business.
We strive to serve in a
spirit of hospitality and acceptance and will go the
extra mile to help you on Your Pathway to Healing.
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